Pizza is one of the most consumed foods in the United States. Behind only California and New York, Texas ranks third in the country in number of pizza restaurants. Of those many thousands of pizza restaurants, Olivella’s was selected by USA Today as the one must-try pizzeria in all of Texas in its feature 51 Great Pizzerias. Rachael Ray also cited Olivella’s in her magazine article The Most Incredible Pizza You’ll Ever Eat, and Olivella’s has been picked best in Ft. Worth by the Star-Telegram and best in Dallas by the Observer. Zagat and others have raved.
So, what makes Olivella’s’ offering so special? In a word: authenticity. Started by one of the oldest pizza families from Naples, Italy, Olivella’s offers not one, but two styles of truly authentic Italian pizza: Neapolitan and Roman. Few concepts make real Italian pizza… but two types? We have a complete appetizer, salad, pasta, and dessert list of old family recipes that complete the menu for a full dine-in or carryout experience. Our dining spaces transport guests to the old world.
Our wine program savvily selected with great values at every price point and its sales training program will compete with or exceed any other similarly styled concept. We are constantly combing wineries for exceptional wines at value prices.
Our unwavering dedication to personnel development and a laser-focus on customer satisfaction have made our management staff uniquely qualified to mentor franchisees on how to consistently achieve excellence in the production of food, delivery of service, and maintenance of environment and equipment.
By continuing to grow and thrive in Dallas’ competitive and often fickle restaurant environment, our management staff has established best practices for sales, marketing, and social media and compiled a comprehensive library of sales and marketing collateral.
We have proven that our operations are replicable in independent locations and multiple markets, both Dallas and Ft. Worth. The surest way to maintain a consistent food product, low costs, and customer experience is to develop and refine best practices that span every aspect of the business. Our enterprise-spanning training program provides franchisees with the solid foundation necessary to deliver on the Olivella’s mission statement: An extraordinary customer experience every time. Further, we have been perfecting effective and efficient carryout operations for nearly two decades.
Our manuals are comprehensive and easy-to-understand. Our document library provides the roadmap for a consistent customer experience and will serve as the bedrock for developing a culture of hospitality. Additionally, we have a tried-and-true toolbox for guiding franchisees through every aspect of a successful opening.
Our management team will counsel franchisees on the most efficient and effective layouts for back-of-the-house and front-of-the-house operations.