Who can use the site
You may use this site and place orders only if you can form a binding contract with us. If you are ordering or paying, you should be at least 18 years old, or have a parent or guardian do it for you.
Using the site
You may use the site for your own personal, non-commercial use. You agree not to misuse it, interfere with how it works, try to access parts you are not allowed to, or use it to break the law. We may change, pause, or stop any part of the site at any time without notice.
Menu, prices, and availability
We try to keep the menu, prices, and details on the site accurate and current, but mistakes can happen and items can sell out. Prices and menu items can change at any time. Prices shown online may be different from prices in the restaurant or by phone. If we find an error in a price or an order, we may correct it or cancel the order.
Online orders
When you place an order online, you are making an offer to buy those items at the listed price. We may accept, refuse, limit, or cancel any order, including orders that look like errors or fraud. Your order is confirmed when we accept it.
Some orders and delivery are handled through other companies’ ordering platforms or delivery apps. Those services have their own terms and their own prices and fees, and you agree to them when you use them.
For questions about a specific order, a change, a cancellation, or a refund, call the location handling your order. Their phone number is on the confirmation you receive. We will do our best to help.
Food allergies and dietary needs
This is important. The information on our site and menus may not list every ingredient, and our kitchens handle common allergens, including wheat, dairy, eggs, nuts, and others. We cannot guarantee that any item is free of a given allergen.
If you have a food allergy or a serious dietary restriction, do not rely only on the website. Please call the restaurant or speak with a team member in person before you order so we can help you make a safe choice.
Third-party links and services
Our site links to other websites and tools, such as ordering pages, delivery apps, reservation tools, maps, and social media. We do not control those sites and are not responsible for their content, their products, or how they handle your information. You use them at your own risk and under their terms.
Our content
The content on this site, including text, menus, photos, graphics, logos, and the Olivella’s name and marks, belongs to us or our licensors. You may not copy, reproduce, or use it for your own commercial purposes without our written permission.
Anything you post
If you send us a review, comment, photo, or other content, or tag us on social media, you give us permission to use and share it in connection with our business. Please only post content that is yours to share and that is not unlawful or offensive.
The site is provided “as is”
We provide the site and its content “as is” and “as available.” We do not make promises that the site will always be available, error-free, or secure, and we disclaim all warranties to the fullest extent the law allows.
Limitation of liability
To the fullest extent allowed by law, Olivella’s is not liable for any indirect, incidental, or consequential damages arising from your use of the site or your orders. Where liability cannot be excluded, it is limited to the amount you paid for the order in question.
Indemnification
You agree to cover and hold us harmless from claims, losses, and costs that come from your misuse of the site or your breach of these terms.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any dispute will be handled in the state or federal courts located in [Dallas County / Tarrant County], Texas, and you agree to that venue.
Changes to these terms
We may update these terms from time to time. When we do, we will change the date at the top. If you keep using the site after a change, you accept the updated terms.